FAQ

FAQ

FAQ

Shipping & Delivery

All items are shipped using Australia Post. In some instances a courier may be used. Delivery charges start at $8.95 and are calculated at checkout by weight. Deliveries are made on Monday - Friday. If an order is placed over the weekend it will be dispatched on Monday.

Do you offer a pick-up option?
-Yes, we do offer pick-up for Melbourne customers! Do you offer same day delivery?
-Yes, we do offer same day delivery for Melbourne based customers! (Conditions applied) Please contact us for more info 🙂
What is your return policy?
-All Sales are final (but trust us, they will love it). We don’t accept returns, exchanges or cancellations.

Custom Gift

Do you make corporate gifts?
-Yes! We are happy to partner with businesses to create gifts for the holidays, parties, clients, sales initiatives, or for corporate outreach. We will work closely with you to create a custom gift that is perfect for your business and/or event. Please write to us at info@zestybox.com.au

Items

Can I purchase the items separately? -Yes, we are happy to sell individual items without our box if you are located near us and can pick up the item. Please feel free to message us to confirm.